Privacy Policy
Last updated: October 15, 2026
This Privacy Policy explains how Siamo LLC collects, uses and protects personal information when you visit siamollc.com or buy our products.
Information we collect
- Order information: name, email address, phone number (if provided), country and the products you bought.
- Payment information: processed directly by our payment providers (such as Stripe or Shopify Payments). We do not receive or store your full card number.
- Support messages: what you send us by email.
- Usage data: device, browser, pages visited and referring ad, collected through cookies and similar technologies.
How we use it
To process and deliver your order, send order and support emails, handle refunds, prevent fraud, comply with legal obligations, and measure and improve our website and advertising.
Cookies and advertising
Our product and checkout pages use cookies and pixels, including the Meta (Facebook) Pixel, to measure the performance of our ads and to show relevant ads. You can limit this through your browser settings, your device's ad settings and your Meta ad preferences.
Sharing
We share personal information only with service providers that help us run the business (payment processors, e-commerce and checkout platforms, email delivery, hosting and analytics), and when required by law. We do not sell your personal information.
Retention
We keep order records for as long as needed to provide the product and to meet tax and accounting obligations, and support messages for up to 3 years.
Your rights
Depending on where you live (for example under the GDPR or the California Consumer Privacy Act), you may have the right to access, correct, delete or export your personal information and to opt out of targeted advertising. To exercise these rights, email support@siamollc.com. We respond within 30 days.
Security
We use reputable providers and encrypted (HTTPS) connections. No method of transmission or storage is completely secure, but we work to protect your information.
Children
Our products are not directed to children under 13, and we do not knowingly collect their information.
Contact
Siamo LLC, 500 4th St NW, Ste 102, Albuquerque, NM 87102, United States · support@siamollc.com